You should always have a sales-and-tech-savvy “human” inbound help desk to answer inquiries from prospects and technical concerns from existing customers.
Necessity to Have Good Inbound Support for Software Vendors
By Liz Lemarchand|2020-11-08T17:04:15+08:0014-Aug-2019|Categories: Videos|Tags: customer success|Comments Off on Necessity to Have Good Inbound Support for Software Vendors
About the Author: Liz Lemarchand
Liz is the Chief Operating Officer of MediaDev, a global IT marketing firm. She has 20+ years of marketing experience and provides strategic counsel to software vendors large and small.