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18 Jul 2019 18 Jul 2019

Technical Software Support: Why AI Chat-bots Should Never Entirely Replace Human Contact

By |2019-07-18T07:07:46+02:00July 18th, 2019|Articles|0 Comments

Having inbound customer support for your software product is a must. Not only does it reassure clients because they can get the answers to their questions immediately, but it is essential in order to escalate glitches so that they can be resolved quickly. The trend today is to provide inbound support through online chat, but is that really enough?
16 Jul 2019 16 Jul 2019

Why Win-Loss Interviews Should be the Cornerstone of a Software Vendor’s Sales Strategy

By |2019-07-17T09:41:53+02:00July 16th, 2019|Interviews, Videos|0 Comments

Liz interviews win-loss program expert Ryan Sorley about the value of understanding how your customers are won or lost, and how it helps improve your sales process.

11 Jul 2019 11 Jul 2019

Why You Never Get a Second Chance to Make a First Impression

By |2019-07-12T05:35:15+02:00July 11th, 2019|Articles|0 Comments

Back in the ‘80’s, there was a television ad that pictured a woman preparing for the job interview of her life. She was nervous. She was sweating. In comes Secret deodorant with the now-famous slogan, “You never get a second chance to make a first impression.”
10 Jul 2019 10 Jul 2019

On & offline lead nurturing for Velocity

By |2019-07-15T05:39:15+02:00July 10th, 2019|Case studies|0 Comments

MediaDev was hired by Velocity to design and implement a brand awareness and lead generation program. MediaDev a hybrid approach of on and offline channels to create maximum exposure and a highly efficient lead nurturing process.

09 Jul 2019 09 Jul 2019

Do’s and Dont’s of Software Sales

By |2019-07-09T06:57:53+02:00July 9th, 2019|Videos|0 Comments

Liz cautions us on what turns off prospects, and what you can do instead to win past your initial outreach.
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